Sharon is the lead consultant for our Utilities Consultancy. She has over 20 years’ communications, social responsibility and engagement experience in the utilities sector, including as Head of Stakeholder Relations at Northern Gas Networks and as Stakeholder Manager at Northern Powergrid.
She has spent the last ten years leading engagement programmes under the RIIO regulatory framework.
Her experience with multiple GDNs, DNOs and water companies means she has a clear understanding of the industry and its challenges. Her direct experience in delivering service and policy development projects, stakeholder engagement, social responsibility and consumer vulnerability priorities enables her clients to start from a 'best pratice' baseline.
Sharon's most recent projects include RIIO-ED2 engagement: establishing consumer panels (domestic and rural) and a Customer Engagement Group; and translating insight into RIIO-ED2 business plan commitments for STEM, employability, decarbonisation advice, fuel poverty programmes, a 'nobody left behind' approach and future engagement.