Our Services team helps B2B and B2C business, logistics, leisure, airlines, finance, gaming, IT/telco, charities and betting clients to understand their customers deeply.
Concept testing
Claims
Pricing
Tracking
Brand comms
Portfolio management
Range optimisation
Usage and attitude
Segmentation
Selected case studies
ERP Pricing Research20210729151045
ERP Customer Journey20210729124627
Events Pricing20210729115355
Holiday Service Optimisation20200818130507
Understanding Website Visitors’ Views20200804152937
Getting Conference Exhibitor Pricing Right20200804135758
Some of our Services clients








What our Services clients say
Impact are strong at conducting market research. Their team are great to work with and they have the people and skills necessary to analyse the data coming back and present meaningful and insightful findings.
Meet the Services team
Darryl Swift20200722164423
Darryl Swift
CEO
Dr David Pearmain20200723145842
Dr David Pearmain
Director of Advanced Methods
Tom Gould20200727082631
Tom Gould
Director, Consumer and Services Divisions
Monika Swift20200727082934
Monika Swift
Research Director
Steve Whennell20200727085354
Steve Whennell
Associate Director of Advanced Methods
Francesca Walker20200727093816
Francesca Walker
Research Executive