Office workers

Services Market Research

Our Services team helps B2B and B2C business, logistics, leisure, airlines, finance, gaming, IT/telco, charities and betting clients to understand their customers deeply.

Concept testing
Brand comms
Portfolio management
Range optimisation
Usage and attitude

Selected case studies

ERP Pricing Research20210729151045
ERP Customer Journey20210729124627
Events Pricing20210729115355
Holiday Service Optimisation20200818130507
Understanding Website Visitors’ Views20200804152937
Getting Conference Exhibitor Pricing Right20200804135758

Some of our Services clients

What our Services clients say

Impact are strong at conducting market research. Their team are great to work with and they have the people and skills necessary to analyse the data coming back and present meaningful and insightful findings.
Director of Pricing
Global SaaS client

Meet the Services team

Darryl Swift20200722164423
Dr David Pearmain20200723145842

Dr David Pearmain

Director of Advanced Methods
Tom Gould20200727082631

Tom Gould

Director, Consumer and Services Divisions
Monika Swift20200727082934

Monika Swift

Research Director
Steve Whennell20200727085354

Steve Whennell

Associate Director of Advanced Methods
Francesca Walker20200727093816

Francesca Walker

Research Executive