Office workers


Our Services team helps B2B and B2C business, logistics, leisure, airlines, finance, gaming, IT/telco, charities and betting clients to understand their customers deeply.

Concept testing
Brand comms
Portfolio management
Range optimisation
Usage and attitude

Selected case studies

Holiday Service Optimisation20200818130507
Understanding Website Visitors’ Views20200804152937
Getting Conference Exhibitor Pricing Right20200804135758

Some of our Services clients

What our Services clients say

Impact are strong at conducting market research. Their team are great to work with and they have the people and skills necessary to analyse the data coming back and present meaningful and insightful findings.
Director of Pricing
Global SaaS client

Meet the Services team

Darryl Swift20200722164423
Dr David Pearmain20200723145842

Dr David Pearmain

Director of Advanced Methods
Dawn Mulvey20200722164918

Dawn Mulvey

Client Services Director
Tom Gould20200727082631

Tom Gould

Head of Consumer and Services
Monika Swift20200727082934

Monika Swift

Associate Director
Kayte Ashton20200727083319

Kayte Ashton

Associate Director of Advanced Methods
Steve Whennell20200727085354

Steve Whennell

Associate Director of Advanced Methods
Evelin Roberts20200727091944

Evelin Roberts

Senior Research Executive
Purav Parmar20200727093443

Purav Parmar

Research Executive
Ellena Cowie20200727093625

Ellena Cowie

Graduate Research Executive
Francesca Walker20200727093816

Francesca Walker

Graduate Research Executive