Our Consumer team specialises in product and brand research for food and drink, retail, homecare, smart home tech, e-cigs, personal care, consumer healthcare, and new and emerging technologies.
Usage and attitude
Selected case studies
Using Our Loaf! Identifying the Health Benefits to Drive NPD20200929144127
Understanding Online Shoppers20200929133938
Increasing a Charity’s Supporter Base20200828094029
Why work with us?
Advanced analyticsWe love helping you to get under the skin of the customer by analysing and shaping data to uncover engaging stories within the context of your specific category. Techniques we use frequently include:
- Conjoint and MaxDiff
- CHAID decision trees
- Brand driver analysis.
Behavioural economicsWe get closer to your customers by taking a holistic approach to consumer decision making that takes account of the non-conscious as well as the conscious. This incorporates the context, 'heuristics' (shortcuts people take when making decisions), and reflective or 'System 2' decisions which are important in securing sustained behaviour change.
Agility and speedAgile market research uses short cycles incorporating rapid feedback to deliver emerging solutions. It involves:
- Responding to change rather than following a plan
- Rapid iterations over long projects
- Numerous small experiments over few large studies
- Cross functional collaboration rather than silos and hierarchy.
Some of our clients
What our Consumer clients say
Meet the Consumer team
Dr David Pearmain20200723145842
Director of Advanced Methods
Director, Consumer and Services Divisions
Associate Director of Advanced Methods
Carrot or Steak? Why Veganuary’s Popular – And Why It Isn’t20210107151508
Free Net Zero Behaviour Change Webinars for Local Authorities20201007080547
Closing the Sustainability Intention-Action Gap20200924070000
Will ‘Car Free Day’ Drive Sustainable Travel?20200917070000